Integrated Care Workflow

Module Materials

Integration of behavioral health (BH) into primary care sounds good – but how do you actually implement BH into your office workflow?

This module describes protocols and workflow, and communication and workspace to optimize BH integration in your practice.

Learning Objectives

  • Identify at least three key elements of behavioral health integration workflows.
  • Describe strategies for implementing workflow changes that include behavioral health providers.
  • Recognize the intersection of roles within workflows involved in behavioral health integration.

Who Should Complete this Module?

The information in this module is valuable for clinicians and practice staff such as medical assistants, front & back office, nursing and care managers.

CME credit available

Approximate Time: 60 minutes

Integrated Care Workflow