What is quality improvement, and how can you create a culture of continuous QI in your practice?

Quality improvement in health care has been around for centuries and, more recently, has been a focus of practice transformation. This module focuses on effective quality improvement models for improving processes of patient care; and provides quality improvement tools that can be implemented in the office setting.

Learning Objectives

• Demonstrate the ability to utilize practice improvement tools such as process mapping and PDSA cycles.
• Participate actively in practice improvement meetings and PDSA cycles.
• Demonstrate the ability to access, evaluate, and act on quality data.
• Recognize and understand team behaviors that strengthen or weaken patient quality of care.

Who Should Complete this Module?

The information in this module is valuable for clinicians.