Integration of behavioral health into primary care sounds good – but how do you actually implement behavioral health into your office workflow?

This module describes protocols and workflow, and communication and workspace to optimize behavioral health integration in your practice.

Learning Objectives

• Identify at least three key elements of behavioral health integration workflows.
• Describe strategies for implementing workflow changes that include behavioral health providers.
• Recognize the intersection of roles within workflows involved in behavioral health integration.

Who should complete this module?

The information in this module is valuable for all primary care team members, including clinical (clinicians and staff), operational (front and back office), and administrators (leadership and management).