Integration of behavioral health (BH) into primary care sounds good – but how do you actually implement BH into your office workflow?

This module describes protocols and workflow, and communication and workspace to optimize BH integration in your practice.

Learning Objectives

• Identify at least three key elements of behavioral health integration workflows.
• Describe strategies for implementing workflow changes that include behavioral health providers.
• Recognize the intersection of roles within workflows involved in behavioral health integration.

Who Should Complete this Module?

The information in this module is valuable for clinicians and practice staff such as medical assistants, front & back office, nursing, and care managers.

The project described was supported by Funding Opportunity Number CMS-1G1-14-001 from the U.S Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services (CMS). The Colorado State Innovation Model (SIM), a four-year initiative, is funded by up to $65 million from CMS. The content provided is solely the responsibility of the authors and does not necessarily represent the official views of HHS or any of its agencies.