Staff: Introduction to Practice Transformation
What exactly is practice transformation, and how does it apply to you as a staff member?
The rapidly changing healthcare environment requires innovation and transforming clinical practice to meet the quadruple aim: better care, better patient experience, lower costs, and joy in practice. This module introduces the learner to the key elements of practice transformation and the Patient-Centered Medical Home (PCMH), and the key role staff play in this process.
- Describe the seven key elements of the PCMH.
- Describe the key differences between the traditional model of patient care and the PCMH.
- Discuss the status of change management and PCMH activities going on in your practice.
- Describe the NCQA PCMH Recognition process.
Who should complete this module?
Healthcare practice staff, including nurses, medical assistants, health coaches, registered dietitians, front and back office staff, and patient navigators.