Practice staff often don’t think of themselves as leaders, yet they are…so how do you get started and what do you need to know?

Engaged leadership is crucial for practice transformation and navigating the ever-changing health care landscape. Leadership in a transformed practice requires a different approach, and this module will focus on the skills practice staff members need to lead and manage change.

Learning Objectives

• Describe how to actively engage in and provide leadership for the practice’s change and improvement processes.
• Describe your leadership style.

Who should complete this module?

Healthcare practice staff, including nurses, medical assistants, health coaches, registered dietitians, front and back office staff, and patient navigators.