How can you and others in your practice engage patients in managing their own care?

Over 70% of patient visits to primary care practices involve one or more chronic conditions! Working collaboratively with patients to engage them in their own self-care is key for improving patient outcomes. This module covers the key components of self-management support (SMS) and provides tools staff members need to support SMS in your practice.

Learning Objectives

• Describe patient engagement techniques, such as motivational interviewing, which have been shown to be effective in helping patients make health behavior changes.
• Describe payment options primary care practices can consider for providing SMS services to patients.
• Participate actively in a self-management support exercise and use tools to track or monitor progress.

Who should complete this module?

Healthcare practice staff, including nurses, medical assistants, health coaches, registered dietitians, front and back office staff, and patient navigators.