Person- and Family-Centered Care Design

Module Materials

Person- and Family-Centered Care Design

Welcome to the Person- and Family-Centered Care Design module, an ABFM-approved Performance Improvement (PI) activity eligible for PI credits toward Family Medicine Certification Requirements. This module will assist you in identifying and implementing key concepts related to patient- and family-centered care.

As you complete this module, you will receive hands-on practice in evaluating care measure outcomes; identifying measures for improvement; and devising a method, or intervention, to improve care through collaboration with a patient and his/her family. The “10 Building Blocks of High Performing Care” are described and integrated into the work required to complete this module.

As change and success are more readily accomplished as a team, you are encouraged to involve your staff in determining what kind of intervention would best benefit your patients and practice and in developing the plan for implementing the intervention.

Notice to ABFM Diplomates

In order to receive credits for a Performance Improvement Activity, all of the following criteria must be satisfied as required by ABFM.

  • Submissions must be completed within a 12-month window (not calendar year).
  • Interventions must be designed and implemented specifically for this performance improvement activity.
  • Interventions must be implemented for at least 7 days.

All submissions within the module are timestamped. Therefore, there must be a 7-day difference between your pre-intervention submissions and your post-intervention submissions.

Unless you fulfill these obligations, you will only receive a certificate of completion at the end of this module.

Learning Objectives

Upon completion of this module, the learner should be able to:

  1. Collect data for a clinical measure and recognize data as a tool for monitoring successful change.
  2. Identify at least one evidence-based quality indicator for patient and family engagement.
  3. Develop and implement a quality improvement plan using SMART (specific, measurable, attainable, realistic, timely) goals.
  4. Apply knowledge gained from a post-intervention data audit to improve their intervention via a second Plan Do Study Act (PDSA) cycle.

Who should complete this module?

The information in this module is valuable for clinicians.

20 CME credits available

Approximate Time:

  • 4 hours hands-on time
  • Minimum 1 week intervention time
Acknowledgements

Module Author: Bonnie Jortberg, PhD, RDN, CDCES, University of Colorado School of Medicine

 

The project described was supported by Funding Opportunity Number CMS-1L1-15-002 from the U.S. Department of Health & Human Services, Centers for Medicare & Medicaid Services. The contents provided are solely the responsibility of the authors and do not necessarily represent the official views of HHS or any of its agencies. The American Board of Family Medicine, Inc. owns and operates The PRIME Registry™

Person- and Family-Centered Care Design