Person- and Family-Centered Care Design

Module Materials

Person- and Family-Centered Care Design

Welcome to the Person- and Family-Centered Care Design module, an ABFM-approved Performance Improvement (PI) activity eligible for PI credits toward Family Medicine Certification Requirements. This module will assist you in identifying and implementing key concepts related to patient- and family-centered care.

As you complete this module, you will receive hands-on practice in evaluating care measure outcomes; identifying measures for improvement; and devising a method, or intervention, to improve care through collaboration with a patient and his/her family. The “10 Building Blocks of High Performing Care” are described and integrated into the work required to complete this module.

As change and success are more readily accomplished as a team, you are encouraged to involve your staff in determining what kind of intervention would best benefit your patients and practice and in developing the plan for implementing the intervention.

PLEASE NOTE: If you wish to receive credit from ABFM, you will need to fill out a pre-intervention plan, implement your plan for 7 days, submit data at least 7 days later, and then complete a post-intervention plan. Unless you fulfill this obligation, you will only receive a certificate of completion at the end of this module.

Related Modules

This module complements our Knowledge Self-Assessment (KSA) Practice Transformation modules (formerly MOC Part II). Although not required, we recommend you complete the following modules prior to starting this module:

Learning Objectives

Upon completion of this module, the learner should be able to:

  1. Collect data for a clinical measure and recognize data as a tool for monitoring successful change.
  2. Identify at least one evidence-based quality indicator for patient and family engagement.
  3. Develop and implement a quality improvement plan using SMART (specific, measurable, attainable, realistic, timely) goals.
  4. Apply knowledge gained from a post-intervention data audit to improve their intervention via a second Plan Do Study Act (PDSA) cycle.

Who should Complete this Module?

The information in this module is valuable for clinicians.

20 ABFM PI credits available

Approximate Time:

  • 4 hours hands-on time
  • Minimum 1 week intervention time
The project described was supported by Funding Opportunity Number CMS-1L1-15-002 from the U.S. Department of Health & Human Services, Centers for Medicare & Medicaid Services. The contents provided are solely the responsibility of the authors and do not necessarily represent the official views of HHS or any of its agencies. The American Board of Family Medicine, Inc. owns and operates The PRIME Registry™

Person- and Family-Centered Care Design