Practice staff often don’t think of themselves as leaders, yet they are…so how do you get started and what do you need to know? Engaged leadership is crucial for practice Read More 
Are you confused by what health information technology (HIT) means? If so, this module is for you! Key topics include definitions and components of HIT and the successes and challenges Read More 
Does it feel like all you do is enter data into your EHR – but don’t get back any useful information? This module describes how you and your practice team Read More
Are you overwhelmed by the use of HIT in your practice? If so, this module is for you and your practice team! Key topics include methods for utilizing your practice Read More 
How do practices engage their patients by using HIT? This module will discuss the effective use of patient portals, tips for effective HIT communication, and privacy issues related to HIT. Read More 
What are the unique elements of caring for people, who have IDD, in primary care settings? How can we best adapt our team approach and deliver care that best meets Read More 
What are the unique elements of caring for people who are deaf or hard of hearing in integrated primary care? How can we best understand, assess and plan care in Read More 
What are the unique elements of caring for people who are Veterans in integrated primary care? How can we best understand, asses and plan care in ways that best meet Read More 
What are the unique elements of caring for patients in primary care settings that may contribute to provider burnout? How can we best adapt our team approach and care delivery Read More 
What role does the primary care team play in identifying and treating behavioral health issues for children and families? The focus of this module is on the primary care team Read More 
What is population health management and why is it important for medical assistants and healthcare staff? Population health management and managing patient panels are important aspects of practice transformation and new Read More 
What exactly is practice transformation, and how does it apply to you and your practice? The rapidly changing healthcare environment requires innovation and transforming clinical practice to meet the quadruple Read More 
What is quality improvement, and how can you create a culture of continuous QI in your practice? Quality improvement in health care has been around for centuries and, more recently, Read More
Does your practice need to know more about population health, and how this may impact payment? Population health management and managing patient panels are important aspects of practice transformation and Read More 
Does your practice want to involve patients and families, but don’t know how to get started? Involving patients and families in their health care decisions is a key part of Read More 
What does it take to provide team-based care? It takes a team to provide the care patients need every day, and building effective teams is central to practice transformation. This Read More 
Is your practice looking for ways to improve care for patients with behavioral health needs? The vast majority of patients with behavioral health needs are seen in primary care practices. Read More 
What is care coordination, and how can you apply it to your practice? Coordinating patient care is a core feature of practice transformation and the PCMH. This can be challenging Read More 